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Why NetSupport?

NetSupport (United Kingdom) have been one of the leading developers of IT remote control and PC management applications for almost 20 years. Nowadays 6 million users take advantage of the company’s services all over the world, many of them from government institutions and multinational companies.

NetSupport

The software products of NetSupport, available already in 7 universal languages, are much sought after worldwide, being market segment leaders in many countries.

Of course many software products providing similar functionality exist on the market, but why is it recommended for a demanding user to choose NetSupport software?

We would like to answer this question in the following 13 paragraphs.

  1. Outstandingly engineered products (Best-of-breed in their classes), with a contstant flow of valueable awards
    • NetSupport Manager has earned, amongst others, the Redmond Most Valuable Product award of Microsoft Certified Professional Magazine and the PC Pro Labs Winner title.
    • The market leader NetSupport School has won the contest of the Journal Technology & Learning in the category of Classroom Management Software in 2006.
    • The NetSupport DNA Asset Management Suite has won the Best of CEBIT America Winner title in 2006.
  2. Multi-platform: NetSupport Manager offers comprehensive multi-platform support for Windows, Linux, MAC, Solaris, CE, Pocket PC and Windows Mobile systems, providing complete compatibility to match today's business environment. In addition NetSupport now offers support for 64 bit Intel and AMD platforms, including Windows XP 64, Windows Vista 64 and Windows 2003 64. The support is available for x64-based systems.
  3. Resource-sparing: Due to the technology applied these software products hardly need any excess resources, and the local displaying of remote desktops is unbelievably fast. With the help of the UDP protocol in the the newest DNA version the speed of software distribution has been radically increased.
  4. Security: Full and comprehensive security is built into all modules of NetSupport Manager. Everything from simple password protection through to integration with NT Security, and Active Directory to 256 bit AES encryption.
  5. Simple licencing method: only the number of computers counts, the number of licences required equals the number of workstations on which the software is installed, regardless whether it is a server, a control, a client, or more of these components going onto one computer.
  6. Competitive pricing: NetSupport don’t strive to be the cheapest, but neither are they the most expensive. The validity of the licence is not time limited, the unit price can decrease considerably as the number of users increases. Considering a larger number of computers, NetSupport products have as good a value as any rival.
  7. Smart packages: with the licence of NetSupport Manager the user acquires full rights to use NetSupport School as well, and the modules of DNA can be purchased in 6 different combinations, with Pack 6 containing all the NetSupport DNA modules plus NetSupport Manager.
  8. An important marketing philosophy of NetSupport is ’Never lose on price’. This concept allows for a flexible position in price negotiations, and can be effective even in such competitive situations when the quality and services of the software are not of primary concern.
  9. A yearly maintenance package can be purchased with the licences for a favourable price, which besides the unlimited support allows for the use of the newest versions of the software.
  10. At NetSupport’s English headquarters product support is available 24-7, which can be accessed via phone and the Web as well.
  11. NetSupport products support not a reactive, but a proactive technology: with the help of the Alert module of DNA the administrators are informed about the problems earlier then the users themselves.
  12. By the use of NetSupport software the operating expenses decrease considerably. They provide up-to-date information about the devices, automatic following of hardware-software inventory changes, control over what applications the users run, what webpages they visit, and knowing all this it is easy to regulate the use of the computers and optimize the investments.
  13. The NetSupport company is one of the fastest growing enterprises of the UK. Their clientele expands constantly. From among our Central Eastern European clients we would like to highlight the following:
    • Lufthansa Systems Hungary Ltd.
    • Saint Laslo Secondary School in Hungary
    • Corporate Commercial Bank in Sofia, Bulgaria
    • Embassy of Finland in Belgrade, Serbia