The latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action, deliver hands on remote support or interactive training. Gather real-time inventory and system data. NetSupport Manager provides the ability to support Windows, Mac, Linux, Solaris and mobile devices all from a single console.

Designed to operate over your network, via mobile communications or the internet securely without the need for firewall configuration, NetSupport Manager provides a single solution for remote support. Adding to traditional Remote Control capabilities, NetSupport Manager also provides a range of supporting tools to aid in support, including dynamic Hardware and Software Inventory reports, Systems Management tools, full Audio support and even the ability to show an Operator's screen in real-time to any number of connected systems as an integrated training tool. Now with support for 32bit and 64bit Vista systems.

15 years development + 6,000,000 PC install base = the most stable, feature rich and secure Remote Control Solution available

New features in v10.30

I am pleased to advise that we have now released version 10.30 of NetSupport Manager. This release of NetSupport Manager includes the new features detailed below:

• Remote Desktop Support - NetSupport Manager now co-exists seamlessly with Remote Desktop (RDP).
• Smartcard Support - With this option any smartcard login performed on the Control PC is re-directed and applied on the Client PC.
• Scripting enhancements - New remote logon function and the Script Editor now uses colours to differentiate between comments, functions and keywords.
• Remote Command Prompt Enhancements - Remote command window now stores previously executed commands during the active session. Commands can then be recalled from history.
• User Acknowledgement Enhancements - Additional User Acknowledgement configuration options included to allow or deny connections at the end of a timeout period and Acknowledgement not required if current logged on user attempts connection from another machine.
• Extended Multi Monitor Support - The Control can now select the relevant Client monitor in view and thumbnail mode.

Networks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.

Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in less down time of critical applications. However, organisations now require multi-tasking solutions that offer effective economies of scale and that can perform a broad range of functions, which traditionally would have required multiple applications to have been used. Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities.

NetSupport Manager combines powerful PC remote control with advanced desktop management functionality leading to one of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer satisfaction and organisational flexibility. With over 6,000,000 systems worldwide supported by NetSupport technology and over 15 years development, NetSupport Manager is a proven solution for any environment.

Available fully localised in English, French, German, Spanish, Italian, Dutch, Brazilian Portuguese, Japanese and Arabic, NetSupport Manager is consistently voted "best of breed" by the leading IT publications.

Latest NetSupport Manager v10 Reviews - Jan / Feb 2007

What the Press are Saying