What's new in v10

New Features Overview

Student Journals

NetSupport School now provides a powerful and unique Student Journal. During a typical class, all appropriate items relating to the subject can be captured and automatically included in a PDF file for post lesson review by each Student.

• Lesson details and objectives.
• Teacher Notes.
• Individual Student Notes.
• Screenshots from within a Presentation (and supporting explanation).
• Class or group Survey Results.
• Virtual Whiteboard screens.
• Individual Student Test results.
• URLs of websites used during the lesson.
• Copies of any class Chat transcripts.

The unique Student journal provides a complete record of the subject matter and information covered during a lesson, offers a welcome summary for any Students who were absent from a lesson as well as a structured summary of activity for the Teacher.

Tech Console

A classroom management solution is not simply about providing the right tools for each teacher. Equally important are tools to ensure all computers in the school can be managed and maintained so they are always available for teaching. With this in mind, NetSupport School also provides a unique "Tech Console" specifically for Lab Technicians and Network Managers.

Using the Tech Console you can:

• Monitor all computers across the school network in a single view.
• Monitor Application and Internet usage on each Student PC.
• Transfer files and folders to selected or all computers.
• Group all computers by classroom / physical location.
• Generate a full Hardware Inventory summary for a selected PC.
• Generate a full Software Inventory for each PC including Hotfixes.
• View and Control Services, Processes and Applications running on each PC.
• Provide direct technical assistance to any classroom Teacher.
• Power on, Power off, Reboot and Login to classroom computers remotely.
• Display all Students and Teachers by active class.
• Review individual NetSupport School client security settings remotely.
• Conduct Chat with one or multiple Students or Teachers.
• Broadcast messages to groups or all network users in seconds.
• Perform powerful 1:1 PC Remote Control on any selected computer.
• Shows real-time USB memory stick status on all Student PCs.

Keyboard Monitoring

Designed to be used in conjunction with application control, this component provides Teachers with a real-time insight into Student activity and topic understanding. During a lesson, while all Students are working using any approved application, the Teacher can monitor the entire class and see quickly and easily their typed content and activity levels.

NetSupport School 10 now features the addition of "Target" Keywords for the tracking of Student understanding and a full history of keyboard usage by Student and application.

The keyboard monitor also provides a perfect monitoring tool when students are online in forums or search forms.

Student Toolbar

NetSupport School now features a Student Information bar, neatly located at the top of each Student Screen. This can be set to be always visible, hidden or to auto-hide.

The information bar provides feedback to the Student on the current lesson, time remaining, current websites and applications that are available, the status of messenger and keyboard monitoring, lesson objectives and quick access to request help. The information bar is fully configurable by the Teacher. Version 10 now includes a student clock, a visible indicator when a Student requests assistance ( easily identifiable when a teacher is walking around the classroom), and an innovative new Rewards system for younger students allowing a teacher to issue "Stars" for good work or behaviour.

All of the features included on the information bar can be customised by the Teacher.

Printer Management

NetSupport School now features additional improvements to our Print management capabilities.

• Prevent Students printing in the classroom.
• Limit printer usage by number of pages.
• Require Teacher authorisation prior to printing.
• Prevent Printers being added, deleted or modified.
• 
  Control access and usage for each individual Printer.
• 
  Displays real-time Print indicator identifying which Student is Printing.

Other Product Enhancements

Teacher Toolbar

When the Teacher application is minimised a convenient toolbar is provided for quick access to key features within NetSupport School. This toolbar is optimised for use with Interactive Whiteboards.

Surveys

Publish survey results visually to all Students and export results for future review .

Testing

Increased flexibility, create Questions with between 2 and 4 possible answers. Install the Test designer as a standalone application.

Group Leaders

A nominated Student can be assigned certain Tutor rights and act as a Group Leader until such privileges are revoked. Now includes a visual layout of Leaders and their assigned group members.

Group or 1:1 Chat

Open a discussion session that all or selected Students can join, enter their comments and share with the rest of the class. Now features colour coded chat participants emoticons.

Security

In addition to the existing security features and Active Directly integration options, NetSupport School now provides a visual check of the NetSupport Student software (client) and advises if all security configurations have not been applied.

Class Layout

Now allows the Tutor interface to represent all Student screen thumbnails in the same layout as the physical classroom. This is in addition to the existing layout support for Student icon views.

Teacher Assist

Now provides one click request for help from Teacher console directly to any available Tech console.