System requirements

NetSupport DNA Server

  • Recommended Hardware: Pentium III 500Mhz or higher, with 256Mb Ram.
  • Free Space required: 100 Mb+ (dependant on number of clients supported).
  • OS Supported: Windows 2000, XP or 2003 Server.
  • Databases supported: Microsoft MSDE (supplied), SQL7 or SQL2000. TCP/IP network.

Console

  • Free Space required: 35 MB.
  • OS Supported: Windows 2000, XP, 2003 Server and Vista.
  • Pre-Requisites: Internet Explorer 6 or higher. TCP/IP network.

Client

  • Free Space required: 5 MB.
  • OS Supported: Windows 98, ME, NT, 2000, XP, 2003 Server and Vista, Linux under SuSE 9, Fedora Core 6, RedHat 9 or Enterprise and a TCP/IP network.

NetSupport DNA Helpdesk Server

  • Internet Explorer 6 or later.
  • Windows 2000/XP/2003.
  • Internet Information server (part of windows OS).

NB: Access the Helpdesk from any machine, using a web browser (see above).

Supported Browsers: IE 5 or later, Netscape 6 or later.

In order to view reports in the Netscape Browser you will need the Sun Java Virtual Machine.

In order to view reports in the IE 6 and later on the XP or 2003 Operating systems you will need the Sun Java Virtual Machine.

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